Terms and Conditions
Effective Date: July 3, 2026
Welcome to Udhayaa Oil. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing our products.
1. Acceptance of Terms
By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
2. Products
Udhayaa Oil offers premium edible oils, including Virgin Coconut Oil and other natural oil products. We strive to ensure that all product descriptions, images, prices, and specifications are accurate. However, slight variations in packaging or appearance may occur.
3. Pricing
All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without prior notice.
4. Orders
- Orders are confirmed only after successful payment.
- We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraudulent activity.
- If an order is cancelled after payment, the amount will be refunded to the original payment method.
5. Payments
We accept secure online payments through trusted payment gateways. Udhayaa Oil does not store your complete payment card details.
6. Shipping & Delivery
We aim to dispatch orders promptly. Delivery timelines may vary depending on your location and courier service availability. Delays caused by unforeseen circumstances, natural disasters, strikes, or courier issues are beyond our control.
7. Returns & Refunds
Returns and refunds are governed by our Refund & Return Policy. Products that are damaged during transit or incorrectly delivered should be reported within 48 hours of delivery with supporting photos.
8. Product Usage
Our edible oils are intended for normal household consumption. Please store products in a cool, dry place away from direct sunlight and use them before the expiry date mentioned on the packaging.
9. Intellectual Property
All content on this website, including logos, images, product photographs, text, graphics, icons, and designs, is the exclusive property of Udhayaa Oil and may not be copied, reproduced, distributed, or used without prior written permission.
10. User Responsibilities
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Upload or transmit malicious software or harmful content.
- Interfere with the operation or security of the website.
11. Limitation of Liability
Udhayaa Oil shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, except where required by applicable law.
12. Third-Party Services
Our website may include links or services provided by third parties, such as payment gateways or shipping partners. We are not responsible for the content, policies, or practices of these third-party services.
13. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
14. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes become effective immediately upon publication on this website.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India.
16. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through the contact details provided on our website. We will be happy to assist you.
